Release date: 2020-08-28

Always backup the Zervicepoint database before upgrading! If you experience an installation failure you must restore the database before continuing.

New features and changes

Changed the way provisioning and API keys are stored

Starting with version 1.23.2367 it is possible to authenticate using a key in provisioning system and WebApi. To date the keys have been stored in an encrypted format provided by the Microsoft Data Protection API in such a way that only the user who encrypted the key is able to decrypt it. While this provides a high level of security it has been causing issues when using multiple web servers (ie load balancing).

Starting with this version the keys are actually not stored at all. Instead a hash value is computed and stored. When a logon attempt providing a key is made, the hash is once again computed and compared with the stored hash. If they match, the key is considered valid and the logon is approved. By not using any form of encryption we avoid any potential issues with multiple servers, and security is even better since there is now not even a theoretical chance an existing key can be retrieved from the database.

Improvement/adjustment of Activity Feed and Todo

Activity feed:

Fix row text not vertically aligned in IE.

  • In IE the text was not vertically aligned correctly

Table headers renders wrong header if profile has different language.

  • Issues where a user might think a column is sortable but it is not.


Order ID column displays wrong cursor icon.

  • When hoovering the Order ID column in Todo it displays wrong cursor style, can cause confusion where user might think the column is clickable.

Incorrect translation for requested by.

  • Causing the column to not change value if language settings are swapped.

Expandable row for approved approvals.

  • It was possible to expand completed approvals/tasks rows, which could give the impression that one could approve/decline again.

Wrong cursor displayed when hovering tasks.

  • Displayed default cursor style, giving the user the impression that you can not click the row. This is now changed so that it changes to a pointer style while hoovering the row.

Issues corrected

Issue key Summary
ZSD-4732 User receives an exception when trying to order a service with a required field that is not bound
ZSD-5092 Excessive response time in user web
ZSD-5093 Unable to create service link to page
ZSD-5098 Activity feed fails to display all orders
ZSD-5099 Inactive session causes burst in traffic towards userweb
ZSD-5100 Dynamic dropdowns with multi does not remove selected options from selectable options

Known Issues

This section provides information about issues with Zervicepoint that were known at the time of writing this document. These issues may not appear in the product documentation, and in some cases may contradict existing product documentation. Whenever possible, these issues will be addressed in later releases.

Issue Summary
ZSD-2640 Get-ZPCategoryTree returns system pages as well as pages
ZSD-2650 Delayed validation in userweb setup form doesn't show validation message for fields
ZSD-3305 Service selector close drop down directly in IE11 when there are many services
ZSD-3394 It's possible to delete used task form
ZSD-3708 ServiceTiles have one white pixel border in Chrome
ZSD-3727 DropDown (not searchable) with Search function in provider returning nothing will say "Type to search"
ZSD-4119 jquery.zfileupload.js följer inte IIS-inställningen
ZSD-4391 Mobile GUI bug in Service Selector
ZSD-4410 Hard to read Read Only text i mobile view
ZSD-4565 [IE] Text does not wrap correctly in page text block sections
ZSD-4585 Quantity issue
ZSD-4621 Activity feed shows wrong time in Safari
ZSD-4723 Posting a dropdown bound to variable to the same form in a task will result in an additional null,null option in the dropdown
ZSD-4728 Removing a Task form in the service editor cause an exception later when the task assignee is trying to access the form.
ZSD-4750 GetDefault not triggered on New action in table page
ZSD-4762 Text is pushed out and becomes not visible in Drop Downs ( InternetExplorer )
ZSD-4898 AdminWeb: In the formeditor the "edit-form-field-dropdown" has become so long that all items are not always shown.
ZSD-5024 Pasting an approval or task activity into a grouped activity workflow produces no error