ServiceNow
The ServiceNow Plugin enables customers to integrate ZervicePoint and ServiceNow and thus be able to combine the strengths of each platform. By the creation of services connected to ServiceNow, the plugin enables end users to actively follow their different kinds of tickets and interact with Service Desk through ZervicePoint. You easily get data from ServiceNow to your forms and automate tasks in a workflow designed with the components of the plugin.
Data Sources
| Data sources | Type |
|---|---|
| DropDown.SNCatalogItem | Dropdown |
| DropDown.SNContactType | Dropdown |
| DropDown.SNGroup | Dropdown |
| DropDown.SNImpact | Dropdown |
| DropDown.SNIncidentCategory | Dropdown |
| DropDown.SNIncidentSeverity | Dropdown |
| DropDown.SNIncidentState | Dropdown |
| DropDown.SNMyIncidents | Dropdown |
| DropDown.SNPriority | Dropdown |
| DropDown.SNRequestedItemState | Dropdown |
| DropDown.SNUrgency | Dropdown |
| DropDown.SNUser | Dropdown |
| TablePage.SNAllIncidents | TablePage-WebService |
| TablePage.SNAllRequests | TablePage-WebService |
| TablePage.SNCatalogItems | TablePage-WebService |
| TablePage.SNMyIncidents | TablePage-WebService |
| TablePage.SNMyRequestedItems | TablePage-WebService |
| TablePage.SNMyRequests | TablePage-WebService |
| TablePage.SNRequests | TablePage-WebService |
| Webservice.SNAttachmentMetadata | WebService |
| Webservice.SNComment | WebService |
| Webservice.SNIncident | WebService |
| Webservice.SNMyIncident | WebService |
| Webservice.SNMyRequest | WebService |
| Webservice.SNMyRequestedItem | WebService |
| Webservice.SNMyUser | WebService |
| Webservice.SNRequest | WebService |
Activities
| Activities |
|---|
| Add-ZPSNAttachment |
| Add-ZPSNComment |
| Add-ZPSNIncidentAttachment |
| Get-ZPSNIncident |
| Get-ZPSNUserFromActiveDirectory |
| Invoke-ZPSNWebService |
| New-ZPSNIncident |
| New-ZPSNRequest |
| New-ZPSNRequestedItem |
| New-ZPSNTableEntry |
| Set-ZPSNIncident |
| Set-ZPSNRequest |
| Set-ZPSNRequestedItem |
| Set-ZPSNTableEntry |
| Set-ZPSNUser |