ServiceNow

The ServiceNow Plugin enables customers to integrate ZervicePoint and ServiceNow and thus be able to combine the strengths of each platform. By the creation of services connected to ServiceNow, the plugin enables end users to actively follow their different kinds of tickets and interact with Service Desk through ZervicePoint. You easily get data from ServiceNow to your forms and automate tasks in a workflow designed with the components of the plugin.

Data Sources

Data sources Type
DropDown.SNCatalogItem Dropdown
DropDown.SNContactType Dropdown
DropDown.SNGroup Dropdown
DropDown.SNImpact Dropdown
DropDown.SNIncidentCategory Dropdown
DropDown.SNIncidentSeverity Dropdown
DropDown.SNIncidentState Dropdown
DropDown.SNMyIncidents Dropdown
DropDown.SNPriority Dropdown
DropDown.SNRequestedItemState Dropdown
DropDown.SNUrgency Dropdown
DropDown.SNUser Dropdown
TablePage.SNAllIncidents TablePage-WebService
TablePage.SNAllRequests TablePage-WebService
TablePage.SNCatalogItems TablePage-WebService
TablePage.SNMyIncidents TablePage-WebService
TablePage.SNMyRequestedItems TablePage-WebService
TablePage.SNMyRequests TablePage-WebService
TablePage.SNRequests TablePage-WebService
Webservice.SNAttachmentMetadata WebService
Webservice.SNComment WebService
Webservice.SNIncident WebService
Webservice.SNMyIncident WebService
Webservice.SNMyRequest WebService
Webservice.SNMyRequestedItem WebService
Webservice.SNMyUser WebService
Webservice.SNRequest WebService

Activities

Activities
Add-ZPSNAttachment
Add-ZPSNComment
Add-ZPSNIncidentAttachment
Get-ZPSNIncident
Get-ZPSNUserFromActiveDirectory
Invoke-ZPSNWebService
New-ZPSNIncident
New-ZPSNRequest
New-ZPSNRequestedItem
New-ZPSNTableEntry
Set-ZPSNIncident
Set-ZPSNRequest
Set-ZPSNRequestedItem
Set-ZPSNTableEntry
Set-ZPSNUser