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Release date: 2020-06-17

Always backup the Zervicepoint database before upgrading! If you experience an installation failure you must restore the database before continuing.

Multi-tenant upgrade

This release contains no changes in Provisioning System or Client Web Service.

ZervicePoint PowerShell Management

This release contains no changes in the PowerShell Management module.

New features

Redesign of activity feed and To-do

In this release we are launching our new Activity feed and Todo user interface. With the aim to make the UI more user friendly we have swapped out the list view to a table view. There are now two main filters "Ongoing" and "History", the filters can be combined to show both your history and ongoing orders. You have the possiblity to sort the result on some of the columns in a ascending or descending order. On top of this we have introduced new information in the Activity feed, the receiver and progress columns. If you do not wish a service to output the receiver name in Activity feed you can simply toggle that setting off in the service editor. The progress bar is calculated based on previous run processes and will therefor only be visible after the first run of the service.

Activity feed:




Buttons in forms

Buttons are now available as form elements. With simple design buttons execute javascript when a user clicks the element. The scripts are the existing "on-load", "on-submit" and for the sake of clarity we renamed the "on-change" script to "on-click". This name change only applies to buttons! button-in-for-userweb button-in-for-adminweb

Variable usage visualization improvements

Variable usage is now visualized in a tree structure that can be expanded and collapsed. Icons have been added as well. improved-variable-usage-design

You can now write and hit enter continuously without needing to click the dropdown again. dropdown-keeps-autoFocus

Issues corrected

Issue key Summary
ZSD-5076 Failed to load service with draft process
ZSD-5077 API with Key fail on Set-ZPService if you have a bad key stored in credential (but use key param)
ZSD-5082 Updating a process/service causes version history to disappear

System requirements and Documentation

You can find system requirements, documentation and knowledge base articles in our wiki here. Read about important information and breaking changes here. You can also have a look at our product site at

Providing feedback

If you would like to provide feedback or make a suggestion, please post a New Feature request in our service desk accessible from

If you would like to report an issue with Zervicepoint, please visit our service desk accessible from

Help the Zervicepoint documentation team ship the kind of product information you need most by giving us your feedback and comments. Submit your documentation feedback through our service desk accessible from

Known Issues

This section provides information about issues with Zervicepoint that were known at the time of writing this document. These issues may not appear in the product documentation, and in some cases may contradict existing product documentation. Whenever possible, these issues will be addressed in later releases.

Issue Summary
ZSD-2640 Get-ZPCategoryTree returns system pages as well as pages
ZSD-2644 Error message in PopulateServiceSelectorDetails is wrong
ZSD-2650 Delayed validation in userweb setup form doesn't show validation message for fields
ZSD-2652 iframe (allowed) tags are not safe in infoblocks (admin web)
ZSD-2653 [OldUI] Not possible to multi quick approve approval and manual tasks for services where form contains required fields
ZSD-3303 .disable() in old UI does not disable fileField when it has value
ZSD-3305 Service selector close drop down directly in IE11 when there are many services
ZSD-3316 [Old UI] Service-selector default value does not show in variable list in admin web when field is readonly
ZSD-3317 [Old UI] Dropdown and multi checkbox default value does not show in admin web order details variable list when field is readonly
ZSD-3394 It's possible to delete used task form
ZSD-3708 ServiceTiles have one white pixel border in Chrome
ZSD-3727 [NewUI] DropDown (not searchable) with Search function in provider returning nothing will say "Type to search" in new ui
ZSD-4119 jquery.zfileupload.js följer inte IIS-inställningen
ZSD-4282 [Old UI] Create service from user web, changing cost and monthly cost behaves weird
ZSD-4391 Mobile GUI bug in Service Selector
ZSD-4410 Svårt läsa Read Only text i mobilt läge
ZSD-4534 [Old UI] When a service contains an empty form section no table actions works for that service
ZSD-4565 [IE] When using long text on a Page with does not line break
ZSD-4585 Quantity issue
ZSD-4621 Activity feed shows wrong time in Safari
ZSD-4723 Posting a dropdown bound to variable to the same form in a task will result in an additional null,null option in the dropdown
ZSD-4728 Removing a Task form in the service editor cause an exception later when the task assignee is trying to access the form.
ZSD-4732 User receives an exception when trying to order a service with a required field that is not bound
ZSD-4750 GetDefault not triggered on New action in table page
ZSD-4762 Text is pushed out and becomes not visible in Drop Downs ( InternetExplorer )
ZSD-4775 [Plugin] AD Plugin - New-ZPADComputer - Displays poor error message on failure
ZSD-4853 SQL plugin klarar inte av att uppdatera en tabell med "computed columns"
ZSD-4854 SQL-Plugin, Invoke-ZPSQLQuery kan inte hantera order by clause
ZSD-4898 AdminWeb: In the formeditor the "edit-form-field-dropdown" has become so long that all items are not always shown.
ZSD-5024 Pasting an approval or task activity into a grouped activity workflow produces no error