Provisioning system service error in log after upgrade

Problem

You receive this error message in the Zervicepoint log:

Log Name: ZervicePoint
Source: Provisioning system service
Date: 1/30/2014 5:12:00 PM
Event ID: 0
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: LOCALHOST
Description:
Timestamp: 17:12:00.111
Message: Could not get next job: System.ServiceModel.CommunicationException: An error occurred while receiving the HTTP response to https://zervicepoint.dev.local:9900/ProcessSystem/ProvisioningService.svc. This could be due to the service endpoint binding not using the HTTP protocol. This could also be due to an HTTP request context being aborted by the server (possibly due to the service shutting down). See server logs for more details. ---> System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive. ---> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host
    at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
— End of inner exception stack trace —
    at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
    at System.Net.FixedSizeReader.ReadPacket(Byte[] buffer, Int32 offset, Int32 count)
    at System.Net.Security._SslStream.StartFrameHeader(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)
    at System.Net.Security._SslStream.StartReading(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)
    at System.Net.Security._SslStream.ProcessRead(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)
    at System.Net.TlsStream.Read(Byte[] buffer, Int32 offset, Int32 size)
    at System.Net.PooledStream.Read(Byte[] buffer, Int32 offset, Int32 size)
    at System.Net.Connection.SyncRead(HttpWebRequest request, Boolean userRetrievedStream, Boolean probeRead)
— End of inner exception stack trace —
    at System.Net.HttpWebRequest.GetResponse()
    at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)
— End of inner exception stack trace —

Server stack trace:
    at System.ServiceModel.Channels.HttpChannelUtilities.ProcessGetResponseWebException(WebException webException, HttpWebRequest request, HttpAbortReason abortReason)
    at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)
    at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout)
    at System.ServiceModel.Channels.SecurityChannelFactory`1.SecurityRequestChannel.Request(Message message, TimeSpan timeout)
    at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
    at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
    at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]:
    at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
    at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData msgData, Int32 type)
    at Zipper.ZervicePoint.ProcessSystem.Contracts.IProvisioning.GetNextProvisioningJob(String storeName)
    at Zipper.ZervicePoint.ProvisioningSystem.Engine.WorkerEngine.GetNextProvisioningJob()
Category: Provisioning
Priority: -1
EventId: 0
Severity: Error
Title:
Machine: RIG3C17
Application Domain: Zipper.ZervicePoint.ProvisioningSystem.Service.exe
Process Id: 6536
Process Name: C:\Program Files\Zipper\ZervicePoint\ProvisioningSystem\Zipper.ZervicePoint.ProvisioningSystem.Service.exe
Win32 Thread Id: 1356
Thread Name:
Extended Properties:

Event Xml:

<Event xmlns=http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
        <Provider Name="Provisioning system service" />
        <EventID Qualifiers="0">0</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2014-01-30T16:12:00.000000000Z" />
        <EventRecordID>304</EventRecordID>
        <Channel>ZervicePoint</Channel>
        <Computer>LOCALHOST</Computer>
        <Security />
    </System>
    <EventData>
        <Data>
            Timestamp: 17:12:00.111
            Message: Could not get next job: System.ServiceModel.CommunicationException: An error occurred while receiving the HTTP response to https://zervicepoint.dev.local:9900/ProcessSystem/ProvisioningService.svc. This could be due to the service endpoint binding not using the HTTP protocol. This could also be due to an HTTP request context being aborted by the server (possibly due to the service shutting down). See server logs for more details. ---> System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive. ---> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host
            at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
            — End of inner exception stack trace —
            at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
            at System.Net.FixedSizeReader.ReadPacket(Byte[] buffer, Int32 offset, Int32 count)
            at System.Net.Security._SslStream.StartFrameHeader(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)
            at System.Net.Security._SslStream.StartReading(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)
            at System.Net.Security._SslStream.ProcessRead(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)
            at System.Net.TlsStream.Read(Byte[] buffer, Int32 offset, Int32 size)
            at System.Net.PooledStream.Read(Byte[] buffer, Int32 offset, Int32 size)
            at System.Net.Connection.SyncRead(HttpWebRequest request, Boolean userRetrievedStream, Boolean probeRead)
            — End of inner exception stack trace —
            at System.Net.HttpWebRequest.GetResponse()
            at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)
            — End of inner exception stack trace —

            Server stack trace:
            at System.ServiceModel.Channels.HttpChannelUtilities.ProcessGetResponseWebException(WebException webException, HttpWebRequest request, HttpAbortReason abortReason)
            at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)
            at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout)
            at System.ServiceModel.Channels.SecurityChannelFactory`1.SecurityRequestChannel.Request(Message message, TimeSpan timeout)
            at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
            at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
            at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

            Exception rethrown at [0]:
            at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
            at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData msgData, Int32 type)
            at Zipper.ZervicePoint.ProcessSystem.Contracts.IProvisioning.GetNextProvisioningJob(String storeName)
            at Zipper.ZervicePoint.ProvisioningSystem.Engine.WorkerEngine.GetNextProvisioningJob()
            Category: Provisioning
            Priority: -1
            EventId: 0
            Severity: Error
            Title:
            Machine: RIG3C17
            Application Domain: Zipper.ZervicePoint.ProvisioningSystem.Service.exe
            Process Id: 6536
            Process Name: C:\Program Files\Zipper\ZervicePoint\ProvisioningSystem\Zipper.ZervicePoint.ProvisioningSystem.Service.exe
            Win32 Thread Id: 1356
            Thread Name:
            Extended Properties:
        </Data>
    </EventData>
</Event>

Solution

Check your ZervicePoint database connection strings. Connection strings should be specified using FQDN or (local).

Troubleshooting guidelines

ZervicePoint event log errors and warnings with unique event Ids