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Release date: 2019-06-18

Always backup the Zervicepoint database before upgrading! If you experience an installation failure you must restore the database before continuing.

JavaScript DOM manipulation deprecated

In this release there are warning messages to the JavaScript console log when the ZApi functions GetElement, GetContainer, GetElement and GetContainer are invoked. If you have cases where you need to manipulate the DOM, check our Migration guide.Migration guide

Multi-tenant upgrade

This release contains no changes in Provisioning System or Client Web Service.

ZervicePoint PowerShell Management

This release contains no changes in the PowerShell Management module.

Install.cmd file no longer required

This release includes a completely new installer. This means that you no longer need to use the old Install.cmd file. The installer is however compatible with install.cmd should you wish to continue using it. If so, always use the file included in the latest release.

New requirement

There is a new software requirement. .NET Framework 4.6 or above is required. Please update accordingly before upgrading to this Zervicepoint version. It is needed because we have started to support SQL server 2017. Note: .NET 4.6 might cause unpatched Service Bus 1.1 for Windows server to become unresponsive

New features

This release contains only bug fix(es).

Changes in the Zervicepoint Installer

This release has no changes in the Zervicepoint Installer.

Issues corrected

Issue key Summary
ZSD-4692 [AdminWeb] - Publish from grouped activity overwrites process properties
ZSD-4665 [New UI] When searching in clientwebservice åäö gets changed to aao
ZSD-4677 "Incorrect field value format" when you save a task (unrestricted dropdown)
ZSD-4559 Site/Store-Object does not refresh its values correctly
TZP-4910 New-ZPStore -ContentStore does not include rules from SystemRoles
TZP-4911 New-ZPStore -ContentStore (Default value/page value in Service Selector is blank)

System requirements and Documentation

You can find system requirements, documentation and knowledge base articles in our wiki here. Read about important information and breaking changes here. You can also have a look at our product site at

Providing feedback

If you would like to provide feedback or make a suggestion, please post a New Feature request in our service desk accessible from

If you would like to report an issue with Zervicepoint, please visit our service desk accessible from

Help the Zervicepoint documentation team ship the kind of product information you need most by giving us your feedback and comments. Submit your documentation feedback through our service desk accessible from

Known Issues

This section provides information about issues with Zervicepoint that were known at the time of writing this document. These issues may not appear in the product documentation, and in some cases may contradict existing product documentation. Whenever possible, these issues will be addressed in later releases.

Issue Summary
ZSD-4119 jquery.zfileupload.js följer inte IIS-inställningen
ZSD-4352 [New UI] Datetime picker push down below footer
ZSD-4374 [CRM Plugin] Fix TLS 1.2 support in CRMManagement.psm1 row 37
ZSD-4378 [ZervicePoint Mobile] Pages does not show up in navigation menu
ZSD-4454 [newUI] Dynamic dropdown with category doesn't present value correct in approval form
ZSD-4563 When favoriting a service on mobile, the current service is reloaded. This empties filled in forms.
ZSD-4564 The menu in mobile is buggy when expanding and collapsing categories, making it impossible to scroll in certain conditions.
ZSD-4565 [IE] When using long text on a Page with does not line break
ZSD-4585 Quantity issue
ZSD-4590 DateTimePicker does not allow manual date entry in table page
ZSD-4620 [NewUI] Image border bug
ZSD-4621 Activity feed shows wrong time in Safari
ZSD-4639 not displaying correctly in Mobile browser
ZSD-4645 Runspaces are created on each search in dropdowns, resulting in runspacecreation not working
ZSD-4654 TextBlockRTF syns inte i forms som bara används i task activity (New UI)
ZSD-4676 When copying form, you can't remove variabels, only sections
ZSD-4694 [NewUI] Date picker loses focus when trying to edit a date
ZSD-4696 [Person Lookup] Service can't be reached after new TLS 1.2 requirement
ZSD-4698 Wrong form is loaded when opening a service
ZSD-4719 [UI] - Checkbox bound to string variable is always no in users order view
ZSD-4723 Posting a dropdown bound to variable to the same form in a task will result in an additional null,null option in the dropdown
ZSD-4728 Removing a Task form in the service editor cause an exception later when the task assignee is trying to access the form.
ZSD-4732 User receives an exception when trying to order a service with a required field that is not bound