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Switch from ADFS to Azure AD

After switching from ADFS to Azure AD authentication, the NameIdentifer claim from ADFS will be different than the one in Azure AD. This can result in a userprofile error for previously logged in ADFS Users. To ensure that the nameId will be match the new one in AzureAD, you have two options.

  • Set old userprofiles as temporary profiles
  • Update NameId of each profile using Zervicepoint Management API

How to set ALL user profiles to Temporary:

UPDATE [ZervicePoint].[SecuritySystem].[UserProfiles] SET IsTemporaryProfile=1

Major database change

Exxecuting this query will update ALL profiles in the Zervicepoint database.