Skip to content
Zervicepoint Docs
Feedback
Initializing search
Zervicepoint Docs
Docs
Docs
Documentation
Introduction
Introduction
Getting started
Zervicepoint at a glance
Next steps
Concepts
Concepts
What to consider when building services
Understanding the zervicepoint data train
Order workflow
Authentication & Authorization
Integrating with other systems
Multitentant
Tutorials
Tutorials
Onboard a new colleague
Create your first service
Work with variables
Work with translation variables
Software License Shared Process
File Upload
Product Components
Product Components
System Architecture
User Website Overview
Admin Website Overview
Building blocks
AdminWeb
AdminWeb
Pages
Tags
Services
Shared Process
Grouped activities
Providers and data sources
Slideshow
News
Infoblock
Task Log
Orders
Edit Store
Roles
Translations
E-mail templates
User portal
User portal
Self service portal
Services
Forms
Pages
Activity feed
To-do list
Delegations
References
References
Activity
Data source
JavaScript
Terminology
Code Cookies
Snippets
Snippets
What are snippets?
Form snippets
Form snippets
Get person information
Cascading dropdown
Workflow snippets
Workflow snippets
Multiple approvers from AD group
Installation
Installation
Overview
Requirements
Pre-Installation Checklist
Installer
Single-Server Setup
Network Diagram
ServiceBus/Workflow Manager Setup
Azure Login
ZP Cloud Onboarding
ZP Cloud Onboarding
Sign up
Plan for worker installation
Install worker
Release Notes
Release Notes
1.34.4197
1.34.4046
1.34.3987
1.34.3799
1.34.3563
1.34.3493
1.34.3480
1.34.3476
1.33.3396
1.33.3327
Release History
Archive
Archive
1.32.3257
1.31.3227
1.31.3196
1.30.3118
1.30.3069
1.30.3033
1.30.2958
1.29.2914
1.29.2879
1.29.2851
1.29.2822
1.28.2801
1.27.2753
1.27.2739
1.27.2732
1.26.2677
1.26.2664
1.26.2598
1.26.2592
1.25.2549
1.25.2507
1.25.2487
1.24.2466
1.24.2446
1.24.2410
1.24.2384
1.23.2367
1.23.2345
1.23.2320
1.23.2307
1.22.2284
1.22.2227
1.21.2193
1.21.2184
1.21.2160
1.21.2135
1.21.2116
1.20.2076
1.20.2046
Feedback
How to
How to
Common
Common
Working with service versions
Check for errors in workflow instance
Clear test orders from an installation before go-live
Find processes with DOM-manipulations
Install and configure a plugin
Point to new sql instance
Use the maintenance web
Write a role main rule
Setup ProvisioningSystem to authenticate with Key
Set AdminWeb to port 443
Migrate Zervicepoint to new server
New UI
New UI
Why you should use the new UI
Migration guide
Authentication
Authentication
Switch from ADFS to Azure AD
Find token signing thumbprint
Test connection
Setup Role for MFA users
Zervicepoint Powershell Management
Zervicepoint Powershell Management
Getting started
Create and manage stores
Erase personal data
Export and import services
Make a copy of a service
Place an order
Setup key authentication
Provisioning System
Provisioning System
How to subscribe to provisioning system events
Client web service
Client web service
Implement isolation
Improve performance
REST API
REST API
Get started with REST API
Authentication
Place order using REST API
Additional Examples
Service Bus
Service Bus
Upgrade Service Bus to support TLS 1.2
Service Fabric
Service Fabric
Upgrade Service Fabric
Plugins
Plugins
Anatomy of a Zervicepoint plugin
Plugins
Plugins
Active Directory
Active Directory
Active Directory Plugin
Active Directory Construct File
Release notes
Assently
Assently
Assently E-Sign Plugin
Get started
Release notes
Exchange
Exchange
Exchange Plugin
Release notes
Files & Folders
Files & Folders
Files and Folder Plugin
Release notes
Link Mobility
Link Mobility
Link Mobility Plugin
Release notes
Office 365
Office 365
Microsoft Office 365
Release notes
PDF Automator
PDF Automator
PDF Automator Plugin
Release notes
Person Lookup
Person Lookup
Person Lookup Plugin
Release notes
Person Lookup SWE
Person Lookup SWE
Person Lookup(SWE) Plugin
Release notes
Product Catalog
Product Catalog
Product Catalog
Release notes
Project Online
Project Online
Microsoft Project Online Plugin
Release notes
SCCM Package
SCCM Package
SCCM Package Plugin
Release notes
SCCM
SCCM
Microsoft SCCM
Release notes
Scrive
Scrive
Scrive Plugin
Usage
Release notes
SCSM
SCSM
Microsoft SCSM Plugin
Release notes
ServiceNow
ServiceNow
ServiceNow
Release notes
Time Zone & Culture
Time Zone & Culture
Timezone and Culture
Release notes
Downloads
Downloads
Media
Media
Zervicepoint
Plugins
Plugins
Active Directory
Assently E-Sign
Exchange
Files and folders
LinkMobility
Office 365
SCCM Package
SCCM
SCSM
PDF Automator
PersonLookup
Person Lookup(SWE)
Product Catalog
Scrive E-Sign
ServiceNow
Timezone and Culture
Troubleshooting
Troubleshooting
Troubleshooting guidelines
Common
Common
Authentication exception when using an NLB solution with Workflow Manager
Datetime objects not working correctly
Empty id results in dynamic drop down causes object reference error
Error 403.14
Error when enabling Lync/Skype for Business user (Enable-ZPS4BUser)
Failed to authenticate session
Installation fails with error code 1603
Installing .NET Framework 4.6 causes ZervicePoint versions prior to 1.7.871 to stop working
Installing Skype for Business Server 2015 Core Components causes ZervicePoint to stop working
Provider with multiple additional parameters start but don't complete and duplicate key error in Event log
System.ArgumentException: An item with the same key has already been added
Unable to login to ZervicePoint (version prior to 1.7.871) after installing .Net Framework 4.6
Use retry functionality when working with PowerShell cmdlets that are not thread safe
Using static methods in Powershell 5 classes in modules used by ZervicePoint can cause issues
WFUtil for cleaning inactive workflows
Why certain PowerShell Snapins do not load properly in Drop Downs and WebServices
ZervicePoint event log errors and warnings with unique event ids
AD FS
AD FS
Common AD FS problems for ProvisioningSystem after installation
Client web service
Client web service
Can't generate Token signing certificate
Client Web Service calls gets aborted
Client web service is not configured or certificates have expired
Client Web Service stops responding
Client Web Service Error: Cannot access a closed file
Zervicepoint Powershell Management
Zervicepoint Powershell Management
Bad Request exception from Zervicepoint Powershell Management commands
ObjectNotFound exception from long running ZervicePoint PowerShell Management commands
Timeout exception when using Get-ZPService in ZervicePoint PowerShell Management
Error Unauthorized when trying to use ZervicePoint PowerShell Management
Orders
Orders
A specific service stays in Queued
After upgrading to 1.7.913, services or shared processes with manual tasks get stuck in Queued
Orders are not in numerical order
Orders are not processed and are stuck in Queued state
Orders stuck in process when calling providers after upgrade
Orders stuck in Queued state or Distributed Transaction Manager (MSDTC) errors in the Event Viewer
Provisioning
Provisioning
After upgrading to 1.12.1367 on a tenant you get error "an unsecured or incorrectly secured fault was received"
An item with the same key has already been added
Could not get next job: System.ServiceModel.EndpointNotFoundException
Import-PSSession causes memory leak in Provisioning System
No domain in Provisioning account
Provisioning job fails but repeats every hour
Provisioning system service error in log after upgrade
Error 1923 - ProvisioningSystem could not be installed
There was no endpoint listening at
Service Bus
Service Bus
Missing Managed User in Service Bus ZervicePoint Namespace
Service Bus error in instances table in WFInstanceManagementDB
Servicebus stuck in status "starting"
Service Bus transaction log grows ginormous
The remote server returned an error: (400) Bad Request
.NET 4.6 might cause unpatched Service Bus 1.1 for Windows server to become unresponsive
Workflow Manager
Workflow Manager
Cannot create unknown type
Workflow manager not trusting root certificate
Workflow stops with custom Provider activity in started state
Workflow validation failed when using conditional sequence
Workflow validation failed with large workflows
Worker
Worker
Common worker installation issues
Feedback